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Data Privacy Statement

We process personal data only insofar as this is permissible within the meaning of the provisions of data protection law. In so doing, we employ all the necessary technical and organisational security measures to protect your data from unauthorised access and abuse.

Controller

Controller within the meaning of the General Data Protection Regulation is:

REISSWOLF International AG
Im Hegen 13
D-22113 Oststeinbek
T: +49 40 211018100
info@reisswolf.com
www.reisswolf.com

Data Protection Officer:

Ines Krumrei
T: +49 40 211018100
ines.krumrei@reisswolf.net

Here you will find the Data Protection Officers for other REISSWOLF companies.

Processing activities

1. Contact form and email contact

Purpose and legal basis

On our website, we provide various contact forms, which may be used to contact us electronically or to register for webinars. If a user takes advantage of this possibility, the data entered in the input screen are transferred to us and stored. These data comprise name, company name, telephone number, email and postal addresses, customer number and content of the message, together with the information requested on specific topics.
In addition, the IP address of the terminal accessing our website, the date and time of the despatch of the message are recorded.
As part of the process, your consent will be obtained and referred to this Data Privacy Statement.
Alternatively, you may contact us through the email address provided. In this case, the user's personal data transferred with the email are stored.
The data are used solely for the processing of the conversation.
If consent has been obtained from the user, the legal basis for the processing of the data is Article 6 (1) point (a) GDPR.

If the contact results in the conclusion of a contract, the additional legal basis for the processing is Article 6 (1) point (b) GDPR.

Recipient

Our website is serviced by service providers, who are engaged as our processors.
If you send us a request for a quotation, for example, processors appointed by us may receive data for this purpose, provided that these processors need the data to perform their respective service (e.g. IT services). All service providers are contractually obliged to treat your data confidentially. Furthermore, in order to respond to or to process your requests, we transfer your data to the REISSWOLF company responsible for the region or to our cooperation partner documentus Deutschland GmbH.

Period of storage

The data are erased as soon as they are no longer needed to fulfil the purpose, for which they were collected. For the personal data from the input screen for the contact form and the data sent by email, this is when the respective conversation with the user has come to an end. The conversation has come to an end, when it can be presumed from the circumstances, that the issue in question is conclusively clarified.

The additional personal data collected during the transfer process are erased at the latest at the end of a period of sixty days.

Right to object

The user has the right at any time to withdraw his consent to the processing of the personal data. For this purpose, an informal communication by email is sufficient. Alternatively, you could use our revocation form. If you choose this alternative, the conversation cannot be continued.
In this case, all personal data, which have been stored in the course of making contact, are erased.

2. Newsletter dispatch

Purpose and legal basis

On our website, we offer you the opportunity to register for a newsletter, free of charge. When you register for the newsletter the data from the input screen, such as the email address, are transferred to the service provider we use for this purpose, so that we can send the newsletter to you.
In addition, the IP address of the terminal accessing our site and the date and time of the registration are collected.
Your consent is obtained as part of the registration process (Article 6 (1) point (a) GDPR) and we refer you to this Data Privacy Statement.

Recipient

We use external service providers to process your data. These are selected and commissioned by us with care, are bound to comply with our instructions and are regularly inspected. All service providers are contractually obliged to treat your data confidentially.

Period of storage

The user's data are stored for as long as the newsletter subscription is active.

Right to object

The subscription to the newsletter may be cancelled by the user in question at any time. A link is provided for this purpose in every newsletter.

3. Provision of the website and creation of log files

Purpose and legal basis

Every time our website is accessed, our system collects automated data from the accessing terminal's system and stores these in log files. The temporary storage of the IP address by the system is necessary in order to deliver the website to the user's terminal. The following data are collected:

  • type and version of browser
  • operating system
  • website, from which the user has accessed our website
  • internet service provider
  • date & time of the server query
  • IP address


The data are processed pursuant to Article 6 (1) point (f) GDPR, based on our legitimate interest in improving the stability and functionality of our website.

Recipient

To operate and maintain our website we use technical service providers, who are appointed as our processors.

Period of storage

The data collected are erased, as soon as the respective session is ended. If the data are stored in log files, the data are then erased at the end of sixty days at the latest.

Right to object

The collection of the data for the purposes of providing the website and the storage of the data in log files is of compelling necessity for the operation of the website. Consequently, the user has no right to object.

4. Web analysis and cookies

Purpose and legal basis

Cookies serve to allow us to make our offer more user-friendly, more effective and more secure. Some of the functions of our website cannot be offered without the use of cookies.
Cookies are small text files, which are stored on your computer by the browser used by you and by means of which we collect specific information. Cookies cannot run a program or transfer viruses onto your computer.
We use cookies, so that we can identify you when you next visit our website, e.g. when you have visited another site before returning to us. In addition, we use cookies, which allow us to analyse surfing behaviour, e.g. the search term entered and the frequency of visits to the site. When the user accesses our site, he is informed by an information banner about the use of cookies for analysis purpose and is referred to the Data Privacy Statement.

Cookies, which are necessary to operate the electronic communication procedure or to provide specific functions, required by you are stored based on Article 6 (1) point (f) GDPR. The website operator has a legitimate interest in storing cookies, in order to be able to provide its services free of technical faults and to an optimum standard.

Recipient

We use external service providers for tracking and for web analysis purposes. These process the access data on our behalf for the purpose of user analysis and the processing of statistics for our use. For this purpose, we have concluded the appropriate processing contacts with the service providers.
The data collected with the Matomo web analysis service software (www.matomo.org), including your pseudonymised IP address, are processed on our servers. The information generated in the pseudonymous profile is not used to identify the visitor to this website personally and are not merged with personal data by means of the data storage device of the pseudonym.
If you do not agree with the storage and analysis of these data resulting from your visit, you may object to their storage and use at any time with a mouse click. In this case, an opt-out cookie is stored in your browser, with the result that Matomo will not collect any data. Please note that if you erase your cookies completely, you will also erase the opt-out cookie and if necessary, you will have to re-activate it.

Opt-out iframe:

Further details on the technical modes of operation of the tools and other details can be found on: www.matomo.org

Period of storage

Temporary cookies are automatically erased when you close your browser. These include in particular the session cookies. They store what is known as a session ID, which allows the different enquiries from your browser to be allocated to the general session. This means that we will recognise your computer the next time you visit our website. Session cookies are erased when you log out or close your browser.
Permanent cookies, such as analysis cookies from Matomo are automatically erased after a pre-determined period, which can vary from cookie to cookie. The Matomo analysis cookies are erased after 3 months, unless they have already been erased by your browser settings.

You can erase cookies at any time by adjusting the security settings of your browser.

Transfer to third countries

Matomo does not transfer your data to any third countries. Data are not transferred to third parties.

Right to object

You can de-activate cookies or restrict the transfer of cookies by adjusting the settings of your internet browser. Cookies already stored can be erased at any time. This can also be automated. If cookies for our website are de-activated, you may be unable to continue to use all the functions of our website to the full extent.

Security of your data

 

 

 

For reasons of security and to protect the transfer of confidential contents this site uses SSL and TLS encryption. An encrypted connection recognises you because the address line of the browser changes from "http://" to "https://" and from the exit symbol in your browser. If the SSL or TLS encryption is activated, the data, which you transfer to us, cannot be read by third parties.
Our employees are trained and obliged to comply with the provisions of the GDPR and the BDSG-neu when dealing with data.

Your rights

 

 

 

You have the following rights with respect to the personal data concerning you (see Article 15 et seq. GDPR):

  • Right to information
  • Right to correction or erasure
  • Right to restriction of processing
  • Right to object to the processing
  • Right to data portability
  • You may at any time withdraw from us any consent you have given to the processing of personal data. This also applies to the revocation of declarations of consent, which have been granted prior to the entry into force of the General Data Protection Regulation, in other words, prior to 25 May 2018. Please note that the withdrawal takes effect only for the future. Processing procedures carried out prior to the revocation are not affected thereby.
  • In addition, there is a right of appeal to a competent data protection supervisory authority. You can find a list of supervisory authorities with their addresses on:
    https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Status: August 2018 [AL 130 007 - 08/2018]