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Data Privacy Statement

We process personal data only insofar as this is permissible within the meaning of the provisions of data protection law. In so doing, we employ all the necessary technical and organisational security measures to protect your data from unauthorised access and abuse.

Controller

Controller within the meaning of the General Data Protection Regulation is:

REISSWOLF International AG
Wilhelm-Bergner-Straße 3 A
21509 Glinde
Germany
T +49 40 3346300
info@reisswolf.com
www.reisswolf.com

Data Protection Officer:

Processing activities

1. Contact form and email contact

Purpose and legal basis

On our website, we provide various contact forms, which may be used to contact us electronically or to register for events. If a user takes advantage of this possibility, the data entered in the input screen are transferred to us and stored. These data comprise name, company name, telephone number, email and postal addresses, job title  and content of the message, together with the information requested on specific topics.
In addition, the IP address of the terminal accessing our website, the date and time of the despatch of the message are recorded.
As part of the process, your consent will be obtained and referred to this Data Privacy Statement.
Alternatively, you may contact us through the email address provided. In this case, the user's personal data transferred with the email are stored.
The data are used solely for the processing of the conversation.
If consent has been obtained from the user, the legal basis for the processing of the data is Article 6 (1) point (a) GDPR.

If the contact results in the conclusion of a contract, the additional legal basis for the processing is Article 6 (1) point (b) GDPR.

Recipient

Our website is serviced by service providers, who are engaged as our processors.
If you send us a request for a quotation, for example, processors appointed by us may receive data for this purpose, provided that these processors need the data to perform their respective service (e.g. IT services). All service providers are contractually obliged to treat your data confidentially. Furthermore, in order to respond to or to process your requests, we transfer your data to the REISSWOLF company responsible for the region or to our cooperation partner.

Period of storage

The data are erased as soon as they are no longer needed to fulfil the purpose, for which they were collected. For the personal data from the input screen for the contact form and the data sent by email, this is when the respective conversation with the user has come to an end. The conversation has come to an end, when it can be presumed from the circumstances, that the issue in question is conclusively clarified.

The additional personal data collected during the transfer process are erased at the latest at the end of a period of sixty days.

Right to object

The user has the right at any time to withdraw his consent to the processing of the personal data. For this purpose, an informal communication by email is sufficient. Alternatively, you could use our revocation form. If you choose this alternative, the conversation cannot be continued.
In this case, all personal data, which have been stored in the course of making contact, are erased.

2. Webinar registration and conduct

Purpose and legal basis

On our website you have the possibility to participate in webinars. We use the software solution GoToWebinar from LogMeIn, Inc. to conduct webinars via the Internet. LogMeIn, Inc. is responsible for providing this service and the data processing associated with it. LogMeIn's privacy statement can be found here:
www.logmeininc.com/legal/privacy

When you register for the webinar, data from the input form such as your name, company name, job title, and e-mail address will be sent to LogMeIn, Inc. It also collects the date and time of registration. During the registration process, your consent (Art. 6 para. 1 lit. a DSGVO) is obtained for the processing of the registration data and for statistical purposes. Because during and after the webinar, statistical data is collected and transmitted to us. This includes data such as participation status and duration, questions asked/answered, interest in the webinar. We use this data for customer support and to enhance the user experience.

During this session, we record audio or video information in order to make it available to webinar participants for later retrieval.

Further details about the technical functionality of the tool used and further information can be found at:
www.gotomeeting.com/webinar

Recipient

We use the external service provider LogMeIn, Inc. for processing your data. LogMeIn, Inc. has been carefully selected and commissioned by us, is bound by our instructions and is checked regularly. The service provider is contractually obliged to treat your data confidentially.

Period of storage

The user's data will be stored by the order processor until the termination of the service contract.

Third country transfer

By using LogMeIn, Inc.'s GoToWebinar software solution, personal data is transferred to contract processors located in third countries where an adequate level of protection is not ensured. For more information, see LogMeIn's Privacy Policy:
www.logmeininc.com/legal/privacy

Right to object

The user has the possibility to revoke his consent to the processing of personal data at any time. An informal notification by e-mail is sufficient for this purpose. Alternatively, you can use the following LogMeIn, Inc. support form:
https://support.logmeininc.com/de/gotowebinar/contactus

3. Newsletter dispatch

Purpose and legal basis

On our website, we offer you the opportunity to register for a newsletter, free of charge. When you register for the newsletter the data from the input screen, as name, company name and email address, are transferred to the service provider we use for this purpose, so that we can send the newsletter to you.
In addition, the IP address of the terminal accessing our site and the date and time of the registration are collected.
Your consent is obtained as part of the registration process (Article 6 (1) point (a) GDPR) and we refer you to this Data Privacy Statement.

Recipient

We use external service providers to process your data. These are selected and commissioned by us with care, are bound to comply with our instructions and are regularly inspected. All service providers are contractually obliged to treat your data confidentially.

Period of storage

The user's data are stored for as long as the newsletter subscription is active.

Right to object

The subscription to the newsletter may be cancelled by the user in question at any time. A link is provided for this purpose in every newsletter.

4. Provision of the website and creation of log files

Purpose and legal basis

Every time our website is accessed, our system collects automated data from the accessing terminal's system and stores these in log files. The temporary storage of the IP address by the system is necessary in order to deliver the website to the user's terminal. The following data are collected:

  • type and version of browser
  • operating system
  • website, from which the user has accessed our website
  • internet service provider
  • date & time of the server query
  • IP address


The data are processed pursuant to Article 6 (1) point (f) GDPR, based on our legitimate interest in improving the stability and functionality of our website.

Recipient

To operate and maintain our website we use technical service providers, who are appointed as our processors.

Period of storage

The data collected are erased, as soon as the respective session is ended. If the data are stored in log files, the data are then erased at the end of sixty days at the latest.

Right to object

The collection of the data for the purposes of providing the website and the storage of the data in log files is of compelling necessity for the operation of the website. Consequently, the user has no right to object.

5. Web analysis and cookies

Purpose and legal basis

Cookies serve to allow us to make our offer more user-friendly, more effective and more secure. Some of the functions of our website cannot be offered without the use of cookies.
Cookies are small text files, which are stored on your computer by the browser used by you and by means of which we collect specific information. Cookies cannot run a program or transfer viruses onto your computer.
We use cookies, so that we can identify you when you next visit our website, e.g. when you have visited another site before returning to us. In addition, we use cookies, which allow us to analyse surfing behaviour, e.g. the search term entered and the frequency of visits to the site. When the user accesses our site, he is informed by an information banner about the use of cookies for analysis purpose and is referred to the Data Privacy Statement.

Cookies, which are necessary to operate the electronic communication procedure or to provide specific functions, required by you are stored based on Article 6 (1) point (f) GDPR. The website operator has a legitimate interest in storing cookies, in order to be able to provide its services free of technical faults and to an optimum standard.

Recipient

We use external service providers for tracking and web analysis. These process the access data on our behalf for the purpose of user analysis and statistical processing for us. For this purpose, we have concluded the corresponding contract processing agreements with the providers.
The data collected with the web analysis service software Google Analytics (https://marketingplatform.google.com/intl/en/about/analytics/) from Google Inc. (including your pseudonymised IP address) are processed on servers of Google in the USA. The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. In order to be able to evaluate pseudonymous user profiles, recorded data is stored together with randomly generated user IDs.

Among other things, the following data is recorded by Google Analytics during your website visit:

  • Pages called up
  • Your behaviour on the pages (e.g. clicks, scrolling behaviour and length of stay)
  • Your approximate location (country and city)
  • Your IP address (in abbreviated form, so that no unambiguous assignment is possible)
  • Technical information such as browser, Internet provider, terminal device and screen resolution
  • Source of your visit (i.e. via which website or advertising medium you came to us)


If you do not agree with the storage and evaluation of this data from your visit, you can prevent this by installing the following browser add-on once to deactivate Google Analytics:
https://tools.google.com/dlpage/gaoptout?hl=en

Further details about the technical functionality of the tool used and information can be found at:
https://marketingplatform.google.com/intl/en/about/analytics/

Period of storage

Temporary cookies are automatically erased when you close your browser. These include in particular the session cookies. They store what is known as a session ID, which allows the different enquiries from your browser to be allocated to the general session. This means that we will recognise your computer the next time you visit our website. Session cookies are erased when you log out or close your browser.
Permanent cookies, such as analysis cookies from Matomo are automatically erased after a pre-determined period, which can vary from cookie to cookie. The Matomo analysis cookies are erased after 3 months, unless they have already been erased by your browser settings.

Temporary cookies are automatically deleted when you close your browser. These include in particular session cookies. They store a so-called session ID with which various requests from your browser can be assigned to the shared session. This enables your terminal device to be recognised when you return to our website. The session cookies are deleted when you log out or close your browser.
Permanent cookies, such as Google Analytics analysis cookies, are automatically deleted after a specified period, which may vary depending on the cookie. Google Analytics analysis cookies are stored in your web browser for a period of two years from your last visit, unless you delete them first in your browser settings. You can delete cookies at any time in the security settings of your browser.

User-related data collected by Google Analytics are automatically deleted after 14 months. Other anonymized  data remains stored in aggregated form for an unlimited period of time.

Transfer to third countries

Collected data is transferred to a Google server in the USA. Google complies with the data protection provisions of the EU-US Privacy Shield Agreement. For more information, please see Google's Privacy Policy:
www.google.de/intl/en/policies/privacy/

Right to object

You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically, e.g. using the above-mentioned browser add-on to deactivate Google Analytics (further information here: https://tools.google.com/dlpage/gaoptout?hl=en). If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

6. Cookiebot

Purpose and legal basis

Recipient

We use the external web service Cookiebot of Cybot A/S (www.cookiebot.com/en) to inform you about the cookies used on our website and to obtain your consent to the use of cookies. To store your consent, a permanent cookie called "CookieConsent" is stored in your browser.

The following data will be automatically logged by Cybot A/S:

  • IP number of the end user in anonymous form (the last three digits are set to '0')
  • Date and time of consent
  • User agent of the end user's browser
  • URL from which the consent was sent
  • An anonymous, random and encrypted key
  • Consent status of the end user serving as proof of consent


The information generated by the cookie is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym.

The data collected by Cybot A/S is stored on servers within the EU.

If you do not consent to the storage of this data, you can object to its storage at any time as described above. In this case, a so-called opt-out cookie is stored in your browser, which means that Cookiebot only provides cookies for the technically error-free and optimised provision of the website. Please note that the complete deletion of your cookies means that the opt-out cookie is also deleted and may have to be reactivated by you.

Period of storage

The permanent cookie called "CookieConsent" by Cookiebot is automatically deleted after 12 months unless you delete it beforehand via the browser setting. You can delete cookies at any time in the security settings of your browser.

Third country transfer

No third country transfer takes place through the use of Cookiebot.

Cookiebot uses trusted subcontractors within the EU to provide its cloud-based services.
For more details, please refer to Cookiebot's Privacy Policy:
www.cookiebot.com/en/privacy-policy/

Right to object

You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

7. Google Ads with Conversion Tracking

Purpose and legal basis

Google AdWords is an Internet advertising service that allows advertisers to place ads that are relevant to their interests in Google's search engine results and the Google advertising network.

Interest-relevant ads are defined by pre-defined keywords that a user will not see in Google's search engine results until he or she retrieves keyword relevant results from the search engine.
In the Google advertising network, the ads are distributed to topic-relevant websites using an automatic algorithm and taking into account the predefined keywords.

If a user is redirected to our website via a Google advertisement, a permanent cookie is set in the user's browser to record which pages of our website have been accessed and whether, for example, a contact attempt has been made. This cookie is also called a conversion cookie and is not used for personal identification. Generally, Google collects the following data:

  • Unique Cookie ID
  • Number & frequency of the ad accesses
  • Last impressions
  • Opt-out information


The data collected via the conversion cookies is used by Google to compile visit statistics for our website. These visit statistics in turn serve us to determine the number of users of our ads and to optimize advertisements.

We use interest-relevant advertising of our offer on the legal basis of Article 6 (1) point (f) GDPR. As a website operator, we have a legitimate interest in the storage of cookies for the analysis, optimisation and economic operation of our website.

Recipient

Our website uses the external service of the online advertising program Google Ads (https://ads.google.com/) with conversion tracking by Google Inc. As a service provider, Google Ads processes the access data to switched online advertising on our behalf for the purpose of user analysis and statistical processing for us. The service provider has been carefully selected and commissioned by us and is checked regularly. In addition, it is contractually obliged to treat your data confidentially.

The data collected with Google Ads (including your pseudonymised IP address) is processed on a Google server in the USA.

The information generated by cookies is not used to personally identify the user of our advertising or this website and is not merged with personal data about the bearer of the pseudonym.

Period of storage

Google Ads conversion tracking cookies will expire after 30 days unless you delete them from your browser settings. You can delete cookies from your browser's security settings at any time.

Third country transfer

Collected data is transferred to a Google server in the USA. Google complies with the data protection provisions of the EU-US Privacy Shield Agreement.
For more information, please see Google's privacy policy:
www.google.de/intl/en/policies/privacy/

Right to object

You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

In addition, it is possible to object to interest-related advertising by Google via the following link:
www.google.com/settings/ads

8. YouTube

Our Web site includes the video platform YouTube (www.youtube.com) from YouTube, LLC at designated locations to enable playback of audio and video files.

These videos will obtain your permission to redirect to YouTube before playing. Only upon your consent will the embedded YouTube player connect to YouTube so that the video and audio files can be transmitted and played back. Data will also be transmitted to YouTube, LCC, as the responsible body for www.youtube.com. We are not responsible for YouTube's processing of these data.

For more information about YouTube's data collection and processing and your rights and choices regarding the video platform, please see YouTube's Privacy Policy:
www.google.de/intl/en/policies/privacy/

9. External links

Our website contains links to external websites of third parties on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal infringements at the time of linking. Illegal contents were not recognisable at the time of linking.

A permanent control of the contents of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of any legal infringements, we will remove such links immediately.

Security of your data

 

 

 

For reasons of security and to protect the transfer of confidential contents this site uses SSL and TLS encryption. An encrypted connection recognises you because the address line of the browser changes from "http://" to "https://" and from the exit symbol in your browser. If the SSL or TLS encryption is activated, the data, which you transfer to us, cannot be read by third parties.
Our employees are trained and obliged to comply with the provisions of the GDPR and the BDSG-neu when dealing with data.

Your rights

 

 

 

You have the following rights with respect to the personal data concerning you (see Article 15 et seq. GDPR):

  • Right to information
  • Right to correction or erasure
  • Right to restriction of processing
  • Right to object to the processing
  • Right to data portability
  • You may at any time withdraw from us any consent you have given to the processing of personal data. This also applies to the revocation of declarations of consent, which have been granted prior to the entry into force of the General Data Protection Regulation, in other words, prior to 25 May 2018. Please note that the withdrawal takes effect only for the future. Processing procedures carried out prior to the revocation are not affected thereby.
  • In addition, there is a right of appeal to a competent data protection supervisory authority. You can find a list of supervisory authorities with their addresses on:
    https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Status: July 2019 [AL 130 009 - 07/2019]